1. Returns

Due to the custom nature of our products, we only offer returns or exchanges for items that meet the following conditions:

• Defective or Damaged Items: If you receive a product that is defective, damaged, or misprinted, please contact us within 14 days of receiving the item. Provide us with detailed photos and a description of the issue.

• Wrong Item Received: If you receive an incorrect item, please notify us within 14 days of receiving the product. We will ensure that the correct item is shipped to you.

Items that do not meet the above conditions will not be eligible for returns or exchanges.

2. Refunds

Refunds are issued under the following circumstances:

• Defective or Damaged Items: After reviewing your claim and confirming the defect or damage, we will issue a refund to your original payment method.

• Incorrect Item: If a replacement cannot be provided for an incorrect item, a refund will be issued.

Refunds typically take 5-7 business days to process once approved.

3. Exchanges

We do not offer exchanges for size, color, or preference issues. Please ensure you select the correct size and color when placing your order. Our size guide is available on each product page to assist you.

4. Non-Returnable Items

Certain items are non-returnable except in cases of defect or damage. These include:

• Sale items

• Gift cards

5. Order Cancellations

Orders can be canceled within 12 hours of purchase. After this period, orders are sent to production and cannot be canceled.

6. Shipping Issues

• Wrong Address: If an order is returned due to an incorrect address provided at checkout, you will be responsible for any reshipment costs. Please double-check your address before confirming your order.

• Unclaimed Packages: Unclaimed packages returned to our facility will be held for reshipment, and you will be responsible for any additional shipping costs.

7. Contact Us

If you need to request a return, refund, or have any questions about our policy, please contact us at support@everydayhavenco.com. We are here to assist you and ensure your experience with Everyday Haven is positive.

Thank you for choosing Everyday Haven. Your satisfaction is important to us.

Processing Time

• All orders are carefully prepared and shipped within 2-7 business days from the time of purchase. Processing times may vary depending on product availability and order volume.

Shipping Time

• Once your order is processed, it will be shipped directly to you. Shipping times depend on your location and the shipping method selected at checkout.

  • US Orders: Estimated delivery time is 3-8 business days.

  • International Orders: Estimated delivery time is 7-21 business days, depending on the destination.

Shipping Costs

• Shipping fees are calculated at checkout based on the shipping method and your location.

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email so you can monitor its progress.

Address Accuracy

• Please ensure your shipping address is correct. We are not responsible for delays or misdeliveries due to incorrect information.

Shipping Delays

• While we strive to ensure timely delivery, please note that shipping times may vary due to unforeseen circumstances, such as carrier delays or customs processing (for international orders).